C333's Privacy Policy

C333 is an international-standard online gaming platform serving Bangladesh and users across the globe. We believe that every member's personal data belongs to them — and protecting it is our responsibility.

This privacy policy explains what personal data c333 collects, why it is collected, how it is used, and what rights you hold. By using c333's platform, website, or any of its services, you are considered to have accepted this privacy policy.

We always aim to communicate these matters in clear, straightforward language so you can make fully informed decisions. If you have any questions, our support team is available at any time.

C333 only collects data that is necessary to provide platform services. Collecting unnecessary information goes against our policy. See the table below for details:

Beyond the information listed above, c333 does not collect any sensitive data — such as religious beliefs, political opinions, or health information.

C333 collects data through several methods. We are committed to keeping you informed about each of them:

• Direct Registration: Information you provide when opening an account.
• KYC verification process: Documents uploaded as proof of identity and address.
• Automatically: Device information collected through cookies and log files when you use c333.
• Third-Party Payment Providers: Information received from payment gateways for transaction verification.
• Support Contact: Information you share with us via live chat or email.
• Affiliate partners: Limited data when referred through approved affiliate channels.

C333 uses your data only for specific, legitimate, and transparent purposes. We never use your information for unrelated activities. The primary purposes are:

• Account management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect and prevent suspicious activity.
• Fulfilling legal obligations: To comply with regulatory requirements.
• Customer Service: To resolve issues and provide support.
• Service Improvement: For analytics to improve your platform experience.
• Promotional Communications: To send you offers and bonuses, only with your consent.
• Responsible Gaming: To identify unusual gaming patterns and provide timely assistance.

C333 does not sell your personal data. However, limited information may be shared with trusted partners to deliver our services. All such sharing is governed by strict agreements and limited strictly to what is necessary:

• Payment Providers: Information required to process transactions.
• KYC verification authority: Licensed third parties used for identity verification.
• Law enforcement authorities: In response to a court order or legal claim.
• Anti-Fraud Organizations: With industry-level partners to prevent fraudulent activity.
• Technology Partners: Server hosting and cloud services — always under a data processing agreement.

The c333 website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser. The cookies we use include:

• Essential cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences — such as language settings.
• Analytics Cookies: To understand site usage — without identifying you personally.
• Marketing Cookies: To show you relevant ads, only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

C333 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration the account is active and up to 5 years after closure.
• Financial transactions: A minimum of 5 years as required by legal obligations.
• KYC documents: May be retained for up to 5 years following verification.
• Support Contact: Up to 2 years after the issue is resolved.
• Marketing Data: Deleted promptly upon withdrawal of consent.

Once the retention period ends, your data is securely and permanently deleted. You may also request early deletion at any time, though legal restrictions may apply.

You have specific rights over your personal data at c333. We fully respect and uphold all of these rights:

C333 employs multiple layers of security to protect your data — not just technical measures, but organisational safeguards as well:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Advanced technology to protect against cyber attacks.
• Regular Security Audits: Regular audits conducted by independent experts.
• Restricted Access Controls: Only authorized personnel have access to sensitive information.
• Staff Training: All c333 staff receive regular training on data protection.

C333 strictly prohibits use of the platform by anyone under the age of 18. Collecting or processing data from minors is entirely forbidden and forms part of c333's ethical and legal commitment.

If we become aware that personal data has been collected from a minor without consent, it will be deleted immediately and the associated account will be closed. If you suspect your child is using c333, please contact us right away.

C333 reserves the right to update this privacy policy as needed. For significant changes, we will notify you by email or through the platform.

Continued use of c333 after any changes takes effect will be considered acceptance of the updated policy. Please check this page regularly to stay informed. The "Last Updated" date at the top of the page indicates when the policy was last revised.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. c333's data protection team is available 7 days a week, 24 hours a day:

• Live Chat: Reach us directly from any page on the platform.
• Email: [email protected] — we typically respond within 24 hours.

Your privacy matters deeply to us. We are committed to ensuring your experience at c333 is always safe, transparent, and trustworthy.